Terms & Conditions

1. Acceptance of Terms

By accessing and using the Edu Shelf website (https://edushelf.store), you agree to be bound by these Terms and Conditions, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree to these terms, please do not use our website or services.

2. About Edu Shelf

Edu Shelf is an online book marketplace operated in India. We sell books across various categories including children's books, motivational books, novels, religious books, and economics & commerce books. All business operations are conducted in compliance with applicable Indian laws.

Entity Name: Erynoq Systems Pvt.Ltd
Registered Address: 4th Floor, 8-2-293/82/A/787/1/4F/1, Road No.36, Jubilee Hills, Hyderabad, Rangareddy, Telangana 500033
GSTIN: 36AAJCE2200Q1ZJ
Email: info@edushelf.store

3. Eligibility

You must be at least 18 years of age to make a purchase on Edu Shelf. If you are under 18, you may use the website only with the involvement and consent of a parent or legal guardian. By placing an order, you represent that you are of legal age or have appropriate consent.

4. Products and Pricing

All products listed on Edu Shelf are books and related reading materials. We strive to display accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies.

• All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes
• Books are generally exempt from GST under Indian tax law
• The final payable amount, including any shipping charges, is clearly displayed before you confirm your order
• We reserve the right to modify prices at any time without prior notice, but orders already placed will not be affected
• We do not make misleading claims regarding discounts. All original prices and discounted prices shown are genuine

5. Orders and Payments

When you place an order on Edu Shelf, it constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraudulent activity.

• Currently, we accept Cash on Delivery (COD) as the primary payment method
• An order confirmation with your order number will be provided upon successful placement
• You are responsible for providing accurate shipping information
• We may cancel orders that appear fraudulent or violate these terms

6. Shipping and Delivery

We ship across India. Estimated delivery times and shipping charges are detailed in our Shipping Policy. We are not responsible for delays caused by courier partners, natural disasters, or circumstances beyond our control.

7. Returns and Refunds

Our return and refund procedures are outlined in our Refund & Cancellation Policy. Please review that policy for complete details on return timelines, eligibility, and refund processes.

8. User Accounts

You may create an account on Edu Shelf to track orders and manage your information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

9. Intellectual Property

All content on the Edu Shelf website, including text, graphics, logos, images, and software, is the property of Edu Shelf or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

10. Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorised access to any part of the website or its systems
• Interfere with or disrupt the website's functionality
• Place fraudulent orders or provide false information
• Use automated tools or bots to access the website
• Resell products purchased from Edu Shelf without authorisation

11. Limitation of Liability

To the maximum extent permitted by Indian law, Edu Shelf shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific order in question.

12. Indemnification

You agree to indemnify and hold Edu Shelf harmless from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these terms or your use of the website.

13. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the updated terms.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

15. Grievance Redressal

In accordance with the Consumer Protection Act, 2019 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Grievance Officer: Gongadi Karthik
Email: grievance@edushelf.store
Response Time: Within 48 hours
Resolution Time: Within 30 days of receiving the complaint

16. Contact

For any questions regarding these Terms and Conditions, please contact us at:
Email: info@edushelf.store
Phone: +91 99894 02274